EVINOR Diagnostic Laboratory Quality Policy

Our vision is to identify the name of EVINOR as the most standard and modern Chronic Hemodialysis Unit that provides comprehensive therapeutic treatment of renal diseases, in accordance with the strictest international quality and hygiene standards. Faithful to our basic philosophy, which is the driving force that defines our history and future, we define as our priority the adoption of the following principles:

● providing personalized health services, with the aim of fully meeting the needs of patients,

● creating a sense of security, certainty, care and trust in patients and their companions,

● investing in state-of-the-art medical equipment,

● innovation and pioneering in the application of therapeutic methods and prudence, seriousness and responsibility when making decisions,

● compliance with hygiene measures and safety rules for patients, companions and employees,

● commitment to continuous compliance with the regulatory and legislative framework that governs the operation of the unit,

● commitment to continuous improvement of the effectiveness of the unit's Quality Management System processes.

The medical, nursing and administrative staff of EVINOR, in order to fulfill their mission, ARE COMMITTED to the following goals:

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● conducting the highest level of hemodialysis sessions, with the basic principle of respecting the particularities and needs of each patient,

● increasing the satisfaction of our patients, through the full coverage of their needs, their desires and advisory support regarding the expected provision of services,

● responding immediately to the requests of patients and their companions and minimizing their complaints, through investigating and eliminating the causes that cause them,

● eliminating errors and minimizing risks for the patient,

● improving information and communication, factors important for greater transparency,

● secure management of our patients' personal data,

● continuous training, education and guidance of staff to achieve the requirements of their work.

The Managing Director,

Karagkounis Marios - Alexandros